TERMS OF SERVICE

Welcome to Whelan Bespoke Catering! We are delighted to have you as a valued customer. Please read these Terms of Service ("Terms") carefully before using our website, www.whelanbespokecatering.co.uk (the "Website"), and engaging our catering services.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website and services.

1. Services and Agreement

Whelan Bespoke Catering provides tailor-made catering services for special occasions and events. By requesting our services through the website or any other communication channel, you are entering into an agreement with us. The specific terms of each catering engagement, including menu selection, pricing, and service details, will be outlined in a separate written contract.

2. Booking and Payment

To secure your catering reservation, a non-refundable deposit may be required. The amount and payment schedule will be specified in the contract. The full payment for catering services is due as per the agreed-upon terms. We accept various payment methods, including credit cards, bank transfers, and cheques.

3. Cancellation and Refunds

In the event of a cancellation by the client, the deposit will not be refunded. The cancellation terms and refund policy will be clearly stated in the contract. Whelan Bespoke Catering reserves the right to cancel a catering engagement due to unforeseen circumstances. In such cases, a full refund of any payments made by the client will be provided.

4. Menu Customisation and Allergies

Our team will work closely with you to create a customised menu that aligns with your preferences and dietary requirements. However, we cannot guarantee a completely allergen-free environment. It is the client's responsibility to inform us of any allergies or dietary restrictions to ensure appropriate menu adjustments can be made.

5. Liability and Damages

While we take utmost care in preparing and serving food, Whelan Bespoke Catering will not be held liable for any damages, loss, or injury arising from the consumption of our catering services. Additionally, we are not responsible for any damages to property or items belonging to the client or event venue.

6. Event Planning and Coordination

While we primarily focus on catering services, we can recommend event planning and coordination services. However, any such arrangements will be made with third-party vendors, and Whelan Bespoke Catering will not be responsible for their services or actions.

7. Intellectual Property

All content on the website, including text, images, and logos, are the intellectual property of Whelan Bespoke Catering. Any unauthorised use or reproduction of our content is strictly prohibited.

8. Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website and services, you consent to the collection and use of your data as described in the Privacy Policy.

9. Amendments to Terms

Whelan Bespoke Catering reserves the right to modify these Terms at any time. Any changes will be posted on the website, and it is your responsibility to review them periodically. Continued use of our services after any modifications to the Terms will constitute acceptance of the updated Terms.

10. Contact Information

If you have any questions or concerns regarding these Terms or our services, please contact us

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By using our website and engaging our catering services, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing Whelan Bespoke Catering, and we look forward to making your special occasion unforgettable!