Privacy Policy

At Whelan Bespoke Catering, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, www.whelanbespokecatering.co.uk (the "Website"), and engage with our catering services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website and services.

1. Information We Collect

We may collect personal information from you when you voluntarily provide it to us, such as when you fill out forms on our website, request catering services, subscribe to our newsletter, or contact us for inquiries. The types of personal data we may collect include:

• Name
• Email address
• Phone number
• Address
• Payment information
• Event details (e.g., event date, venue location)

2. Use of Information

We may use the personal information we collect for the following purposes:

• Providing and managing our catering services
• Processing your bookings and payments
• Responding to your inquiries and providing customer support
• Sending you marketing communications, event updates, and special offers (if you have opted-in to receive them)
• Improving and customising our website and services

3. Data Sharing and Disclosure

We may share your personal information with third-party service providers who assist us in operating our business and delivering our services. These service providers include payment processors, event venues, and logistics partners. We ensure that all third parties are compliant with privacy laws and maintain the confidentiality and security of your data.

We do not sell, trade, or transfer your personal information to external parties for marketing purposes.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or contractual obligations. Afterward, we will securely dispose of or anonymise your data to prevent unauthorised access or use.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect non-personal information, such as IP addresses and website usage data. You can adjust your browser settings to refuse cookies, but this may impact your ability to access certain features on our website.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit through links provided on our website.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their personal information, please contact us, and we will promptly remove such data from our records.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the use of your personal information, please contact us

Thank you for trusting Whelan Bespoke Catering. We are committed to safeguarding your privacy and providing exceptional catering services for your special occasions.